Who this document applies to
The services you use with the application are provided by a third-party. We have no control over third-party services, so please ensure you trust the operator and agree with their own privacy policies before using any service with Gajim.
Our approach to privacy
As a general rule, we minimize the information that Gajim will share with us as developers. In cases where gajim.org is contacted naturally the IP address is transmitted. IP addresses are only stored for a short amount of time to investigate technical problems.
In the following cases gajim.org is contacted:
As part of the startup, to check if a new Gajim version or new Gajim plugin version is available.
In the event the user decides to download a plugin with the inbuilt plugin manager, the following information is sent but not stored:
- The requested plugin
In the event that the app crashes, and you approve the submission of a crash report to help us fix the problem, the following information will be sent and stored indefinitly in our ticket system:
- Gajim version
- OS name and version
- The versions of important library dependencies to run Gajim
- Feedback the user may have provided
- Traceback of the error
The data described in this section is processed on a lawful basis of legitimate interest. The data is necessary for us to provide you with a working and reliable app.
Data shared with your service operator
This section is purely informational in nature, and describes the kind of data that may be sent to your chosen service provider while using the Gajim.
Data that goes through your service operator includes:
- Information about Contacts when you interact with them
- Messages (this includes text messages, images and other files)
- Your profile picture, if you choose to upload one
- Public keys used to enable people to send you encrypted messages
There may be additional data that you provide within the app to be shared with services, such as group chat names, membership lists, and other kinds of information.
Data shared with other third parties
If the global group chat search functionality is used, the following data are shared with https://search.jabber.network:
- IP address
- Search terms
See https://search.jabber.network/privacy for information about how the data is handled.
Encryption of data
The app has the ability to encrypt message contents and file uploads when this feature is enabled. We encourage you to keep this feature enabled, and to use the in-app verification functions, if you want to ensure your communications stay private even in the event of a malicious or compromised service.
- 2023-04-23: Initial version